Mandate of the Bahá'í Library Online
This (now old) description was prepared for Dharlene Valeda's presentation of her thesis "Organizing Digital Collections: the Case of the Bahá'í Academics Resource Library, at the Landegg International Conference on Bahá'í Libraries and Archives, January 2003, and expanded for my presentation What Is a Content Management System? at the ABS conference in San Francisco, August 2003. See also Notes about and history of the Bahá'í Library Online. Updated 2010/2014.
The Bahá'í Library Online is the Internet's largest collection of Bahá'í-related digital texts, and the second most-visited Bahá'í site after bahai.org (as measured by alexa.com). [Edit: this was true in 2003, but now I'm sure that sites like bahaiblog.net or bahaiteachings.org get way more traffic.] It is located on a dedicated web server. I also offer free hosting to any individual or non-profit group with a collection of documents or materials to share.
The content and organization of the Library were initially assembled over six and a half years, from 1997 to mid-2003, by myself with occasional assistance from as many as 100 volunteers, including the steady work of Brett Zamir. In 2003 I took a 6-month certificate course in Internet Technologies at Bodwell Internet School, Vancouver, and developed a custom program to automate document submission, formatting, cataloguing, retrieval, and re-editing. (To understand this new technology, see What Is a Content Management System?) This new "dynamic" website allows people to register and then begin editing or uploading. Registrants are classified into four categories: Contributors (those who upload documents but don't have any further access); Reviewers (those who approve new items for publication); Administrators (those who can edit and delete anyone's documents); and three Superadmins (myself, Brett Zamir, and one member of the Institutions, who have full server access). My own function in the Library has shifted from assembling and formatting content to programming, management, and editorial oversight.
Content and Languages
The Bahá'í Library Online includes or will include material in any digital medium. It currently has 1829 distinct text items, from books to pilgrims notes to letters from the Universal House of Justice, and a few hundred audio files and photographs [as of 2014, this number is about 7500 distinct items; only about 2/3 are in the database].
Most items are in English, because the site was English-only for its first six years, but now users can upload or view files in any language. Thus far mostly documents in English and Spanish have been uploaded, but more languages can be added. When users select a language to browse, e.g. Spanish, they not only see all the Spanish documents that have been uploaded, but the website's own navigation and instructions also appear in Spanish. This means that people can browse the site without having to know a word of English. [This feature was omitted from Version 4.] Persian and Arabic can be incorporated into the site as well.
Experienced users of the Internet know to be cautious about what they find online, largely because most material on the web has not been edited and fact-checked like print publications are. Bahá'ís have the extra concern of avoiding the small but vocal Covenant-breaker community, many of whom are Internet-savvy and sometimes attempt to covertly spread their opinions through Bahá'í channels (e.g. posting messages on bulletin boards under a pseudonym or sending email to Bahá'í listservers).
It is thus important to emphasize that the Bahá'í Library Online is careful to conform to both Bahá'í and academic standards. The Library only includes material that is informative or historical, is written in a respectful manner, and is not intentionally deceptive. It does not contain any material which is proscribed in Bahá'í practice, e.g. Covenant-breaker materials, personal or confidential documents, or photographs of Bahá'u'lláh. It also does not include any material which does not have a direct scholarly or historical application, such as "Teaching" manuals, contemporary photography, or basic deepening materials.
To respond to a frequently-asked question, the Bahá'í Library Online is not intended to be a "Bahá'í" site per se. My own personal beliefs are just that — personal — and are not stated on the site [as the Chofetz Chaim quote at the top of my personal page implies, my own beliefs are more ambiguous]. Most of the Library's contributors are Bahá'ís, but a few are not. The great majority of the Library's users are Bahá'ís (an informal poll shows users to be 88% Bahá'ís, 3% seekers, 5% ex-Bahá'ís, and 4% adherents of other faiths). It is important for the Library to state clearly that it is not an official site nor even a "Bahá'í" site, partly to prevent confusion but also so non-Bahá'í readers can see its transparency and objectivity. Given that there are 5 million Bahá'ís and 7 billion non-Bahá'ís, I think the latter is the most important audience: though Bahá'ís find the site useful, I am especially interested in helping the world's non-Bahá'ís come to know and understand the Faith. Recent events illustrate this. After Dr. David Kelly died many journalists came to the Library in search of information on the Bahá'í Faith, and it is my belief that the scholarly appearance and neutral tone of the Bahá'í Library may have encouraged them to read more material at the site and hence know the Faith better. Conversely, and in contrast to some Bahá'í-oriented scholarly websites, the Library has no "agenda," either covert or explicit, that is in any way critical of Bahá'í institutions.
The above considerations should have no bearing on the Library's content or editing, though, because editorial judgments are easy to base on objective academic or historical criteria, with reference to the Compilation on Literature Review when necessary.
Involvement of the Institutions
The function of Literature Review is explicitly not extended to Internet content, which means that I can not request regular input or assistance from any Review office. However, my custom publishing system does include a Review function such that all Reviewers must approve any new submission before it appears publicly on the site. I hope to set up a Review board that parallels the institution of Literature Review, and so far only lack other committed Reviewers. I have begun a dialogue with the Institutions, starting with my LSA, on this matter.
The Library is independent of the Bahá'í institutions, in that it is not sponsored or endorsed by any Bahá'í body and I have received no external editorial input. I frequently request guidance from the United States Bahá'í National Center Literature Review Office and the USBNC Research Office, and questions regarding the site's content have been submitted to the Universal House of Justice by other people, but I have never received unsolicited editorial suggestions. I hope to work more closely with the Institutions, possibly by giving Review status (and hence editorial input and veto) to an individual nominated by the Institutions.
[Edit: the above two paragraphs were written at a time when I was working for the Wilmette Institute and often visiting Chicago. Since that time, however, I've had no interaction with the Administration or the National Center in any way, other than occasional correspondence with employees for matters not related to this website.]
[Edit: the figure of 95% was true in 2003. Since the birth of Web 2.0, the evolution of PHP and the free blogs it powers, and the greatly reduced cost of web hosting, Bahá'í content on the Internet has exploded in size. As of 2014, bahai-library.com hosts or mirrors only about 60% of the scholarly or historical material online, and then only in English. There are now hundreds of documents in sites like archive.org, newspapers.com, scribd.com, academia.edu, etc. that are not in this site, and hundreds of original articles at bahaikipedia.org and wikipedia.org. There is now also the official repository of texts, reference.bahai.org.]